2002 TOYOTA TUNDRA — Complaint #450053
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS filed January 15, 2004
NHTSA complaint #450053 (ODI reference 10053298) concerns a 2002 TOYOTA TUNDRA and was filed on January 15, 2004. The owner reports the failure occurred on January 9, 2004. The vehicle had 32,000 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:drum:shoes/linings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA TUNDRA cohort independently describe similar service brakes, hydraulic:foundation components:drum:shoes/linings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 TOYOTA TUNDRA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
MANUFACTURER REFUSES TO SERVICE FAULTY BRAKE SYSTEM WHILE UNDER WARRANTY - 2002 TOYOTA TUNDRA 2/03-I TOOK MY 2002 TOYOTA TUNDRA TO A DEALERSHIP IN SCOTTSDALE, AZ (RIGHT TOYOTA) WITH CONCERN OVER BRAKE PULSATION. THE MILEAGE ON MY VEHICLE WAS 32,000 MILES. THE DEALER INFORMED ME THAT MY TRUCK WAS DUE FOR A 30,000 MILE SERVICE INTERVAL AND CHECKING BRAKES WAS NORMAL PROCEDURE. I RECEIVED AN INVOICE NOTING MY FRONT BRAKES WERE 90% WORN & REAR BRAKES WERE 40% WORN. THE DEALERSHIP OFFERED TO REPLACE THE FRONT PADS FOR $400. I DECLINED AND HAD MY BRAKES SERVICED ELSEWHERE 1/13/04-I TOOK MY TRUCK TO A SECOND DEALERSHIP IN PHOENIX, AZ (CAMELBACK TOYOTA) FOR THE 60,000 MILE SERVICE INTERVAL. THE DEALER PERFORMED THE SERVICE AND IN THE PROCESS OF CHECKING THE BRAKES NOTED THE ENTIRE BRAKE SYSTEM SHOULD HAVE BEEN REPLACED DUE TO TWO TECHNICAL SERVICE BULLETINS (#BR004-02; #BR003-02) THE CONDITION OF THE ROTORS AND DRUMS WERE WARPED, WITH EXCESSIVE WEAR. THE DEALER WANTED TO REPLACE
Complaint Details
| NHTSA Complaint ID | 450053 |
| ODI Number | 10053298 |
| Date Filed | January 15, 2004 |
| Failure Date | January 9, 2004 |
| VIN | 5TBBT44182S |
Similar SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS Complaints for 2002 TOYOTA TUNDRA
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.