2001 CHRYSLER TOWN AND COUNTRY — Complaint #409092
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE filed May 23, 2003
NHTSA complaint #409092 (ODI reference 10019207) concerns a 2001 CHRYSLER TOWN AND COUNTRY and was filed on May 23, 2003. The owner reports the failure occurred on May 1, 2003. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar suspension:front:springs:leaf spring assembly:u-bolt, leaf spring to axle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2001 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
WE PURCHASED A 2002 DODGE ROLLX CONVERTED MINIVAN AND A 2001 CHRYSLER ROLLX CONVERTED MINIVAN WITH AN ELK ROOF ADDITION CONVERSION FROM THE ROLLX CO. IN SAVAGE MINN. ABOUT A YEAR AGO. WHEN WE RECENTLY BEGAN CARRYING MORE THAN ONE PASSENGER WE NOTICED AND FELT A BOTTOMING OUT WITH LITTLE BOUNCE. I GOT A LOOK AT THE REAR SUSPENSION AND WAS SUPPRISED TO FIND THAT THEY DROPPED THE FLOOR JUST ABOVE THE E-BRAKE LINE AND LEAF SPRINGS. THE DISTANCE BETWEEN THE BOTTOM OF THE FLOOR AND THE LEAF IS ONE AND ONE HALF INCHES. THE DISTANCE BETWEEN THE RUBBER BUMPER AND THE AXLE IS OVER THREE INCHES. THE LEAF SPRING AND BRAKE CABLE CANNOT TAKE THE DAMAGE FOR ANY LENGTH OF TIME. WE HAVE TO REMOVE THE SPARE AND REAR SEATS TO DRIVE SOMEWHAT SAFER. CONTACT WITH THE COMPANY WAS FUTILE.
Complaint Details
| NHTSA Complaint ID | 409092 |
| ODI Number | 10019207 |
| Date Filed | May 23, 2003 |
| Failure Date | May 1, 2003 |
| VIN | 2C4GP54L41R |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.