2000 PLYMOUTH VOYAGER — Complaint #373071
Open-data reference.
NHTSA Complaint about CHILD SEAT:HARNESS RETAINER/CHEST CLIP filed September 11, 2002
NHTSA complaint #373071 (ODI reference 766874) concerns a 2000 PLYMOUTH VOYAGER and was filed on September 11, 2002. The owner reports the failure occurred on July 15, 2002. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as child seat:harness retainer/chest clip, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same PLYMOUTH VOYAGER cohort independently describe similar child seat:harness retainer/chest clip failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 PLYMOUTH VOYAGER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
MY FOUR YEAR OLD CHILD CAN PULL THE SHOULDER HARNESS CLIP APART WITHOUT DISENGAGING (SQUEEZING) THE CLIP COMPENENTS TOGETHER. BOTH HARNESS CLIPS ON THE 2 INTEGRATED CHILD SEATS(FRONT BENCH) CAN BE PULLED APART. BOTH CLIPS WERE REPLACED BY DEALERSHIP ON 8/2/02, YET CONTINUE TO BE DEFECTIVE. DEALERSHIP SAID IT DOES IT WITH OTHER CAR SEATS THAT WERE TESTED ON LOT AND DID NOT FEEL IT WAS A SAFETY CONCERN. ALYSSA DESERIS, CHILD SEAT INSPECTOR FROM BUCKS COUNTY HIGHWAY SAFETY PROGRAM INSPECTED THE SEATS AND FELT THAT THIS IS A MAJOR DEFECT AND SAFETY ISSUE. SHE CAN BE REACHED AT (215) 491-9260. THE SERVICE MANAGER REPORTED CONCERN TO CHRYSLER REPRESENTATIVE, MIKE CANTRELL. I HAVE NOT HEARD BACK FROM CHRYSLER SINCE I MADE MY COMPLAINT WITH SERVICE MANAGER ON 8/15/02. I FEEL THE HARNESS CLIP IS A CHEAP PIECE OF PLASTIC THAT WILL ONLY GET WORSE WITH WEAR AND WILL EASILY COME APART ON ITS OWN. THE HARNESS CLIPS ON OTHER NON-INTEGRATED CHILD SEATS ARE LARGER AND DO NOT DISENGAGE WITHOUT S
Complaint Details
| NHTSA Complaint ID | 373071 |
| ODI Number | 766874 |
| Date Filed | September 11, 2002 |
| Failure Date | July 15, 2002 |
| VIN | 1C4GJ44G9YB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.