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1997 CHRYSLER CONCORDE — Complaint #333651

Open-data reference.

NHTSA Complaint about CHILD SEAT:SHELL:BOOSTER filed February 8, 2002

NHTSA complaint #333651 (ODI reference 757861) concerns a 1997 CHRYSLER CONCORDE and was filed on February 8, 2002. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as child seat:shell:booster, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER CONCORDE cohort independently describe similar child seat:shell:booster failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 1997 CHRYSLER CONCORDE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
1997 CHRYSLER CONCORDE
Component
CHILD SEAT:SHELL:BOOSTER
State
Pennsylvania

Complaint Description

BOOSTER SEAT TETHER STRAP ANCHOR WAS INSTALLED TO THE LEFT OF THE "THIRD" LIGHT LOCATED IN THE MIDDLE OF THE DECK LID - BY THE DEALER I BOUGHT THE CAR FROM - YESTERDAY, 2/5/02. THIS WOULD CAUSE THE BOOSTER SEAT TETHER STRAP TO REST AT AN ANGLE WHEN HOOKED TO THE ANCHOR. DEALER SAYS THE ANCHOR WAS INSTALLED WHERE CHRYSLER INSTRUCTED THEM. CONTACTED CHRYSLER AND THEY REFERRED ME BACK TO THE DEALER AND SUGGESTED I GET A SECOND OPINION FROM ANOTHER CHRYSLER DEALER. CONTACTED NHTSA REP. AND HE SAID THAT THE TETHER STRAP ANCHOR SHOULD BE INSTALLED DIRECTLY BEHIND THE BOOSTER SEAT SO THAT THE TETHER STRAP RESTS IN A STRAIGHT LINE. HELP! I'M GETTING THE RUNAROUND AND ALL I WANT TO DO IS ENSURE I'VE MET ALL THE SAFETY REQUIREMENTS FOR MY DAUGHTER SHOULD WE EVER GET IN AN ACCIDENT. THE TETHER STRAP ANCHOR IS STILL INSTALLED - AT AN ANGLE TO THE BOOSTER SEAT AND I WILL LEAVE IT THAT WAY AS PROOF UNTIL SOMEONE CONTACTS ME WITH INSTRUCTIONS/CONTACTS OF WHAT I SHOULD DO NEXT. RIGHT NOW MY DA

Complaint Details

NHTSA Complaint ID 333651
ODI Number 757861
Date Filed February 8, 2002
VIN 2C3HD56F1VH

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.