2025 TOYOTA SIENNA HYBRID — Complaint #2178728
Open-data reference.
NHTSA Complaint about SEATS filed February 19, 2026
NHTSA complaint #2178728 (ODI reference 11719244) concerns a 2025 TOYOTA SIENNA HYBRID and was filed on February 19, 2026. The owner reports the failure occurred on November 21, 2025. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as seats, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA HYBRID cohort independently describe similar seats failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA SIENNA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. The seat always shook but we assumed it was the carseats shaking, but, upon removing them to take the car to the dealer, we were still hearing the shaking even without the carseats. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.
Complaint Details
| NHTSA Complaint ID | 2178728 |
| ODI Number | 11719244 |
| Date Filed | February 19, 2026 |
| Failure Date | November 21, 2025 |
| VIN | 5TDYSKFC1SS |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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