2024 VOLVO XC90 — Complaint #2178678
Open-data reference.
NHTSA Complaint about VISIBILITY/WIPER filed February 19, 2026
NHTSA complaint #2178678 (ODI reference 11719209) concerns a 2024 VOLVO XC90 and was filed on February 19, 2026. The owner reports the failure occurred on February 17, 2026. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as visibility/wiper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLVO XC90 cohort independently describe similar visibility/wiper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 VOLVO XC90 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
On February 17, 2026 I was driving from Sacramento, CA to Oakland, CA (approximately 100 miles). At the start of the trip, I discovered that the vehicleâs heating and climate control system was not functioning. Specifically, the heater would not turn on, and as a result, the windshield defrost system would not activate. I attempted multiple times to turn the vehicle off and restart it to see if the system would reset, but the problem persisted. I also tried manually activating the front defrost using the dashboard controls; however, the defrost function would not engage. Weather conditions were approximately 40°F with heavy rain. Because the defrost system was inoperable, the windshield and windows became fogged over during the drive. This significantly impaired my visibility. I was unable to adequately clear the windshield, creating a dangerous driving condition for the duration of the trip. This malfunction directly impacted my ability to safely operate the vehicle in cold and
Complaint Details
| NHTSA Complaint ID | 2178678 |
| ODI Number | 11719209 |
| Date Filed | February 19, 2026 |
| Failure Date | February 17, 2026 |
| VIN | YV4H60LE6R1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.