2011 TOYOTA RAV4 — Complaint #2178594
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY filed February 19, 2026
NHTSA complaint #2178594 (ODI reference 11719150) concerns a 2011 TOYOTA RAV4 and was filed on February 19, 2026. The owner reports the failure occurred on March 15, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:body, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar structure:body failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I bought a pre-own car for my daughter in November 2022 from CARMAX in the City of Colma, California. The car is white color 2011 Toyota Rav4. In March 2025, my daughter started noticing the paint peeling off from the roof and driver side front panel. I found out that the paint issue is due to the defects from manufacturer when I visited paint shop to repair. I did researched online and found out Toyota had Customer Support Program until December 2022 for the issue. I contacted Toyota Corporate office but was told that CSP has ended and nothing they can do. Even though I am now aware that CSP has ended in December 2022, I found that it is unfair for the owner whose car just started exhibiting the issue after the program ended especially for the second owner like me who has never received any notice about the issue and bought the Toyota believing it will be a good investment. Can you please look into the issue and help for those owner like me who are unfairly left out? The attached pic
Complaint Details
| NHTSA Complaint ID | 2178594 |
| ODI Number | 11719150 |
| Date Filed | February 19, 2026 |
| Failure Date | March 15, 2025 |
| VIN | JTMZF4DV6B5 |
Similar STRUCTURE:BODY Complaints for 2011 TOYOTA RAV4
I have replaced the front suspension and the back suspension. I have replaced the driveshaft and the muffler and tail pipes. Now they say the entire undercarriage and the brake lines are all rusting
FACTORY ORIGINAL SUPER WHITE PAINT IS DELAMINATING FROM THE BODY OF THE FRONT PANEL RIGHT PANEL (PASSENGER SIDE) AS WELL AS ON THE DRIVER'S SIDE UPPER RIGHT OF WINDSHIELD, CURRENTLY, EXPOSING THE GREY
SINCE 2015 THE PAINT STARTED PEELING, MY RAV4 HAS BLIZZARD PEARL WHITE COLOR, EVERYTHING THATS METAL HAS BEEN PEELING AND LIFTING. THE PROBLEM BEGAN IN THE SPACE BETWEEN THE FRONT WINDSHIELD AND THE S
PAINT, IN A 18 INCH LONG / 5 INCH WIDE PATCH, HAS LOST IT'S CLEAR COAT. EXPENSIVE DETAILING WAS ABLE TO POLISH THE SPOT BUT THE DULLNESS RETURNED WITHIN ONE MONTH.
BODY: DRIVER SIDE SUN VISOR FAILURE TO REMAIN UPRIGHT, IMPEDING VISION. ELECTRICAL SYSTEM: THE EVAPORATIVE SYSTEM HAS PROBLEMS WITH THE VAPOR CANISTER RELEASING CHARCOAL PELLETS THAT PLUG THE VENT V
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.