2024 JEEP GRAND CHEROKEE L — Complaint #2178372
Open-data reference.
NHTSA Complaint about VISIBILITY/WIPER filed February 19, 2026
NHTSA complaint #2178372 (ODI reference 11719003) concerns a 2024 JEEP GRAND CHEROKEE L and was filed on February 19, 2026. The owner reports the failure occurred on January 14, 2025. The report was geocoded to Maine based on the filer's self-reported location. The affected component is categorized as visibility/wiper, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE L cohort independently describe similar visibility/wiper failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 JEEP GRAND CHEROKEE L shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude. Within months of purchase, the vehicle began experiencing water intrusion inside the cabin, which has led to persistent interior moisture, fogging, and mildew odor despite multiple repair attempts over the past year. A significant safety concern occurs while driving: the interior of the windshield can fog or condensate suddenly and heavily enough to reduce forward visibility. When this happens, I must slow down and consider pulling over until visibility clears. The condition typically resolves within approximately 1â2 minutes but has occurred repeatedly during normal driving. Loss of clear windshield visibility while the vehicle is in motion creates a potential driving hazard for myself
Complaint Details
| NHTSA Complaint ID | 2178372 |
| ODI Number | 11719003 |
| Date Filed | February 19, 2026 |
| Failure Date | January 14, 2025 |
| VIN | 1C4RJKAG5R8 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.