2025 JEEP GRAND CHEROKEE — Complaint #2178140
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM filed February 18, 2026
NHTSA complaint #2178140 (ODI reference 11718861) concerns a 2025 JEEP GRAND CHEROKEE and was filed on February 18, 2026. The owner reports the failure occurred on December 15, 2025. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar electrical system:propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the express warranties under the Ill inois Lemon Law, and to demand compensation. The vehicle had a significant defect that was not, and r bel ieve could never have been, corrected after a reasonable number of attempts. As of the date of this letter, there is still no remedy available for thjs dangerous defect and dealerships cannot and still will not attempt to repair due to this failure on your company. Furthermore, this dangerous recall has been in effect without a remedy for more than 30 business days. The following is a summary of the problem and the repair attempts: ⢠Description of Defect: The charger in the vehicle did not fi rst work in August 2025. The dealership where we purchased the vehicle referenced above, was able to temporarily repair this issue. We were without the car for approximately one week. ln mid-October 2025, we were alerted for a software reca
Complaint Details
| NHTSA Complaint ID | 2178140 |
| ODI Number | 11718861 |
| Date Filed | February 18, 2026 |
| Failure Date | December 15, 2025 |
| VIN | 1C4RJYB65S8 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.