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2014 FORD EXPLORER — Complaint #2178086

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NHTSA Complaint about STRUCTURE filed February 18, 2026

NHTSA complaint #2178086 (ODI reference 11718830) concerns a 2014 FORD EXPLORER and was filed on February 18, 2026. The owner reports the failure occurred on September 18, 2025. The vehicle had 245,000 miles on the odometer at the time of the incident. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as structure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 FORD EXPLORER
Component
STRUCTURE
State
South Carolina
Mileage
245,000 mi

Complaint Description

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the passenger's side windshield exterior A-Pillar trim separated from the vehicle. The vehicle was taken to the dealer, where it was inspected, and the dealer confirmed that the part needed to be replaced. The vehicle was not repaired because parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 245,000.

Complaint Details

NHTSA Complaint ID 2178086
ODI Number 11718830
Date Filed February 18, 2026
Failure Date September 18, 2025
VIN 1FM5K7D87EG

Similar STRUCTURE Complaints for 2014 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.