2019 DODGE JOURNEY — Complaint #2177985
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION filed February 18, 2026
NHTSA complaint #2177985 (ODI reference 11718758) concerns a 2019 DODGE JOURNEY and was filed on February 18, 2026. The owner reports the failure occurred on February 15, 2025. The vehicle had 72,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as back over prevention, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE JOURNEY cohort independently describe similar back over prevention failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 DODGE JOURNEY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally, the instrument panel failed to display safety features as intended. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Complaint Details
| NHTSA Complaint ID | 2177985 |
| ODI Number | 11718758 |
| Date Filed | February 18, 2026 |
| Failure Date | February 15, 2025 |
| VIN | 3C4PDDGG1KT |
Similar BACK OVER PREVENTION Complaints for 2019 DODGE JOURNEY
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Th
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Th
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. Th
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The cont
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.