2024 RAM PROMASTER — Complaint #2177936
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL filed February 18, 2026
NHTSA complaint #2177936 (ODI reference 11718730) concerns a 2024 RAM PROMASTER and was filed on February 18, 2026. The owner reports the failure occurred on February 6, 2026. The vehicle had 7,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as vehicle speed control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM PROMASTER cohort independently describe similar vehicle speed control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 RAM PROMASTER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Ram Promaster 3500. The contact stated that while driving 65-70 MPH, the brakes independently activated. The cruise control was set to 65â70 MPH when the failure occurred. The contact stated that the vehicle decelerated unexpectedly. The contact stated that the failure occurred while traveling on a busy highway, with the family inside the vehicle. The contact stated that the failure was persistent and had occurred several times while on a trip with the family. The vehicle was converted to a RV. The contact stated that it was a known failure with similar vehicles. The dealer was contacted but provided no assistance. The contact stated that the dealer declined to inspect the vehicle. The contact was informed that the dealer could not service electrical failures on the vehicle because the vehicle was converted into a RV. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 7,000.
Complaint Details
| NHTSA Complaint ID | 2177936 |
| ODI Number | 11718730 |
| Date Filed | February 18, 2026 |
| Failure Date | February 6, 2026 |
| VIN | 3C6MRVJGXRE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.