2019 NISSAN MURANO — Complaint #2177511
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE filed February 17, 2026
NHTSA complaint #2177511 (ODI reference 11718439) concerns a 2019 NISSAN MURANO and was filed on February 17, 2026. The owner reports the failure occurred on February 17, 2026. The vehicle had 37,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN MURANO cohort independently describe similar fuel system, gasoline failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 NISSAN MURANO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Nissan Murano. The contact stated that after refueling the vehicle, the fuel system became inoperable. There was no warning light illuminated. The contact stated that the fuel gauge reading failed to function properly after fueling. The fuel gauge previously displayed an estimated range of 400 miles before refueling; however, the range indicated approximately 300 miles after refueling. The contact stated that the fuel range calculation was inaccurate and changed while driving. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed or repaired. The mechanic referred the contact back to the dealer for assistance. The vehicle was taken to several dealers, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000.
Complaint Details
| NHTSA Complaint ID | 2177511 |
| ODI Number | 11718439 |
| Date Filed | February 17, 2026 |
| Failure Date | February 17, 2026 |
| VIN | 5N1AZ2MS8KN |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.