2020 HYUNDAI SONATA — Complaint #2177389
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING filed February 16, 2026
NHTSA complaint #2177389 (ODI reference 11718357) concerns a 2020 HYUNDAI SONATA and was filed on February 16, 2026. The owner reports the failure occurred on February 13, 2026. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as back over prevention: rearview system braking, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar back over prevention: rearview system braking failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Rear camera doesnât work and is just a black screen. It started out intermittent and now doesnât work at all.
Complaint Details
| NHTSA Complaint ID | 2177389 |
| ODI Number | 11718357 |
| Date Filed | February 16, 2026 |
| Failure Date | February 13, 2026 |
| VIN | 5NPEJ4J20LH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.