2023 KIA CARNIVAL — Complaint #2176232
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LATCH filed February 12, 2026
NHTSA complaint #2176232 (ODI reference 11717587) concerns a 2023 KIA CARNIVAL and was filed on February 12, 2026. The owner reports the failure occurred on January 20, 2026. The vehicle had 63,476 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA CARNIVAL cohort independently describe similar latches/locks/linkages:doors:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 KIA CARNIVAL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Kia Carnival. The contact stated that during freezing weather, the button was depressed to open the driver's side rear sliding door, and the door automatically opened; however, the motor reached a point of resistance and attempted to close the sliding door. Due to the failure of the cable in the door snapped behind the glass window. The contact manually opened the sliding door and used excessive force to close the door. The vehicle was taken to the dealer, who confirmed that the door cable had snapped. The contact was informed that the vehicle was out of warranty; however, the dealer reached out to the manufacturer for assistance. The manufacturer later agreed to partial assistance with the repair. The contact paid for the remaining cost of the repair. The manufacturer was contacted about the repair and provided a case number. The vehicle was repaired. The failure mileage was 63,476.
Complaint Details
| NHTSA Complaint ID | 2176232 |
| ODI Number | 11717587 |
| Date Filed | February 12, 2026 |
| Failure Date | January 20, 2026 |
| VIN | KNDNE5H36P6 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.