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2015 FORD EXPLORER — Complaint #2175714

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NHTSA Complaint about STRUCTURE filed February 11, 2026

NHTSA complaint #2175714 (ODI reference 11717234) concerns a 2015 FORD EXPLORER and was filed on February 11, 2026. The owner reports the failure occurred on January 15, 2021. The vehicle had 95,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD EXPLORER
Component
STRUCTURE
State
California
Mileage
95,000 mi

Complaint Description

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. While driving approximately 70 MPH, the front passenger’s side A-pillar trim detached and struck another vehicle. In reverse, the rearview camera failed to display a clear image behind the vehicle. The local dealer was contacted on several occasions. The vehicle was not diagnosed or repaired due to parts not being available. The vehicle was taken to a local Auto-Glass shop, where the vehicle was repaired at the owner's expense. The vehicle was repaired; however, the failure reoccurred and was temporarily repaired using tape. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. The failure mileage was approximately 95,

Complaint Details

NHTSA Complaint ID 2175714
ODI Number 11717234
Date Filed February 11, 2026
Failure Date January 15, 2021
VIN 1FM5K8GT9FG

Similar STRUCTURE Complaints for 2015 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.