2017 HYUNDAI SANTA FE — Complaint #2174537
Open-data reference.
NHTSA Complaint about ENGINE filed February 7, 2026
NHTSA complaint #2174537 (ODI reference 11716427) concerns a 2017 HYUNDAI SANTA FE and was filed on February 7, 2026. The owner reports the failure occurred on October 9, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE cohort independently describe similar engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HYUNDAI SANTA FE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
documented oil-consumption issue with my 2017 Hyundai Santa Fe, which currently has 98,876 miles. This concern was first formally reported in October 2025. Since that time, I have fully complied with all diagnostic and procedural requirements requested by the dealership, including inspections, documentation, and follow-up visits. The dealership has acknowledged that the vehicle has an ongoing oil-consumption condition. Per the instructions provided by Hyundai Service Team, I was advised to âsubmit my own claim.â I later learned that, as a customer, I am not permitted to submit or appeal a claim directly, and that only the dealership has the ability to do so. I have since been informed by Customer Care that the claim submitted on my behalf was considered weak, which may have contributed to its denial. I was also advised that Hyundai and the dealership were already aware that I did not have the ability to submit or appeal the claim myself, despite being directed to do so. Througho
Complaint Details
| NHTSA Complaint ID | 2174537 |
| ODI Number | 11716427 |
| Date Filed | February 7, 2026 |
| Failure Date | October 9, 2025 |
| VIN | 5XYZU3LB9HG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.