2015 CHEVROLET SILVERADO 2500 — Complaint #2172752
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM filed February 3, 2026
NHTSA complaint #2172752 (ODI reference 11715217) concerns a 2015 CHEVROLET SILVERADO 2500 and was filed on February 3, 2026. The owner reports the failure occurred on November 20, 2025. The vehicle had 85,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 2500 cohort independently describe similar visibility:defroster/defogger/hvac system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CHEVROLET SILVERADO 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH with the rear defroster activated, there was an electrical burning odor inside the cabin of the vehicle before the rear window cracked and then shattered. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the Extended Warranty Coverage related to the failure. The rear window was replaced by the local glass repair shop. The contact stated that the failure reoccurred while driving, and the rear window shattered while a grandson was seated in the rear seat. During the failure, there was no injury sustained. The cause of the failure was not yet determined. The failure mileage was approximately 85,000.
Complaint Details
| NHTSA Complaint ID | 2172752 |
| ODI Number | 11715217 |
| Date Filed | February 3, 2026 |
| Failure Date | November 20, 2025 |
| VIN | 1GC1KWE89FF |
Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Complaints for 2015 CHEVROLET SILVERADO 2500
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.