2025 MERCEDES-BENZ GLE 450 4MATIC — Complaint #2172742
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DASHBOARD filed February 3, 2026
NHTSA complaint #2172742 (ODI reference 11715209) concerns a 2025 MERCEDES-BENZ GLE 450 4MATIC and was filed on February 3, 2026. The owner reports the failure occurred on May 21, 2025. The vehicle had 75 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as structure:interior panels:dashboard, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GLE 450 4MATIC cohort independently describe similar structure:interior panels:dashboard failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 MERCEDES-BENZ GLE 450 4MATIC shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Mercedes-Benz GLE450 4-Matic. The contact stated that while driving at various speeds, the heads-up display was continuously flashing and failed to operate as designed. The contact stated that the failure had occurred two days after purchasing the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a dashboard mat coating failure. The dealer informed the contact that the failure was an engineering failure, and only the engineers could repair the vehicle. The dealer met with the engineers and was informed that the vehicle could be repaired in the first quarter of 2026. The contact stated that the failure persisted for a year. The contact had previously purchased a similar vehicle that the manufacturer had repurchased under the Lemon Law due to the same failure. The vehicle was not repaired. The failure mileage was approximately 75.
Complaint Details
| NHTSA Complaint ID | 2172742 |
| ODI Number | 11715209 |
| Date Filed | February 3, 2026 |
| Failure Date | May 21, 2025 |
| VIN | 4JGFB5KB7SB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.