2018 GMC ACADIA — Complaint #2172569
Open-data reference.
NHTSA Complaint about LANE DEPARTURE: LANE KEEP: STEERING ASSIST filed February 2, 2026
NHTSA complaint #2172569 (ODI reference 11715106) concerns a 2018 GMC ACADIA and was filed on February 2, 2026. The owner reports the failure occurred on February 2, 2025. The vehicle had 98,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as lane departure: lane keep: steering assist, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC ACADIA cohort independently describe similar lane departure: lane keep: steering assist failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 GMC ACADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 GMC Acadia. The contact stated that upon parking the vehicle and attempting to release the key from the ignition switch, the key seized inside the ignition switch. The contact stated that either the âParking Assistâ or the âSteering Assistâ warning light was illuminated during the failures, and the A/C system became inoperable. The failure had occurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed with Parking Assist and Steering Assist failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 2172569 |
| ODI Number | 11715106 |
| Date Filed | February 2, 2026 |
| Failure Date | February 2, 2025 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.