2023 JEEP GRAND CHEROKEE — Complaint #2172492
Open-data reference.
NHTSA Complaint about FUEL/PROPULSION SYSTEM filed February 2, 2026
NHTSA complaint #2172492 (ODI reference 11715061) concerns a 2023 JEEP GRAND CHEROKEE and was filed on February 2, 2026. The owner reports the failure occurred on September 9, 2025. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as fuel/propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar fuel/propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I am reporting a serious safety issue involving my 2023 Jeep Grand Cherokee hybrid. The vehicle has experienced repeated stalling and loss of propulsion while driving, including in active traffic and in a school pickup line. The vehicle has unexpectedly failed to accelerate or start, creating dangerous situations for myself, my passengers, and surrounding vehicles. The vehicle has stalled in traffic and at low speeds without warning. On multiple occasions, it lost propulsion while driving, requiring me to stop unexpectedly. One incident occurred in a school pickup line, causing traffic disruption and creating a safety risk with children present. In addition, the vehicle is subject to a high-voltage battery safety recall due to fire risk. I have been advised that the vehicle is unsafe to park in a garage, and I am concerned about the risk of fire. At this time, there is no permanent repair available for the recall. Despite reporting these issues and seeking service, the safety defect
Complaint Details
| NHTSA Complaint ID | 2172492 |
| ODI Number | 11715061 |
| Date Filed | February 2, 2026 |
| Failure Date | September 9, 2025 |
| VIN | 1C4RJYB62PC |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.