2017 FORD EXPLORER — Complaint #2171699
Open-data reference.
NHTSA Complaint about STRUCTURE filed January 30, 2026
NHTSA complaint #2171699 (ODI reference 11714553) concerns a 2017 FORD EXPLORER and was filed on January 30, 2026. The owner reports the failure occurred on November 1, 2023. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as structure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rubber under the A-Pillar trim had become unsecured. The local dealer sent a technician to the residence, and duct tape was used to secure the trim as a temporary repair. The failure mileage was 35,000.
Complaint Details
| NHTSA Complaint ID | 2171699 |
| ODI Number | 11714553 |
| Date Filed | January 30, 2026 |
| Failure Date | November 1, 2023 |
| VIN | 1FM5K7D80HG |
Similar STRUCTURE Complaints for 2017 FORD EXPLORER
The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were n
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The dealer wa
The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repair were no
See attached document for complaint. Iâm writing to voice my concerns about my inability to have my vehicle repaired. Iâve received these safety recall notices for years. Every year I call both l
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 ( Structure); however, the part to do the recall repair was not yet available. The contact
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.