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2019 HYUNDAI SONATA — Complaint #2171531

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NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT filed January 30, 2026

NHTSA complaint #2171531 (ODI reference 11714435) concerns a 2019 HYUNDAI SONATA and was filed on January 30, 2026. The owner reports the failure occurred on September 26, 2025. The vehicle had 32,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:hybrid management, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar electrical system:propulsion system:hybrid management failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 HYUNDAI SONATA
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
State
Florida
Mileage
32,000 mi

Complaint Description

The contact's mother-in-law owns a 2019 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering. There was no warning light illuminated. Minutes later, the failure reoccurred with the messages "Check Hybrid System” and “Turn Engine Off" being displayed. The contact immediately pulled over and had the vehicle towed to a dealer for assistance. A diagnostic test was performed, and it was determined that there was engine failure and that the engine needed to be replaced. The dealer requested proof of the last two oil changes. The contact obtained a Carfax Report, which showed proof of the oil changes and maintenance records. The manufacturer denied the goodwill request after several months of negotiations. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 32,000.

Complaint Details

NHTSA Complaint ID 2171531
ODI Number 11714435
Date Filed January 30, 2026
Failure Date September 26, 2025
VIN KMHE14L29KA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.