2025 TOYOTA SIENNA HYBRID — Complaint #2171319
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH filed January 29, 2026
NHTSA complaint #2171319 (ODI reference 11714290) concerns a 2025 TOYOTA SIENNA HYBRID and was filed on January 29, 2026. The owner reports the failure occurred on October 1, 2025. The vehicle had 20,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:trunk lid:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA HYBRID cohort independently describe similar latches/locks/linkages:trunk lid:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA SIENNA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that the trunk failed to open using the fob key remote control or the interior trunk button. The contact needed to pull on the trunk door to open the trunk. The vehicle was taken to the dealer, who informed the contact that an unknown part needed to be replaced, but the part was not available. The contact was also informed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
Complaint Details
| NHTSA Complaint ID | 2171319 |
| ODI Number | 11714290 |
| Date Filed | January 29, 2026 |
| Failure Date | October 1, 2025 |
| VIN | 5TDDSKFC6SS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.