2022 VOLVO XC60 — Complaint #2171267
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL filed January 29, 2026
NHTSA complaint #2171267 (ODI reference 11714255) concerns a 2022 VOLVO XC60 and was filed on January 29, 2026. The owner reports the failure occurred on January 29, 2025. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as electrical system: instrument cluster/panel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLVO XC60 cohort independently describe similar electrical system: instrument cluster/panel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 VOLVO XC60 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Volvo XC60. The contact stated that while operating the vehicle, the instrument cluster display screen independently reset and then displayed a blank screen. During the failure, the driver was unable to view the speedometer and the fuel gauge. There was no audible sound while activating the turn signal, and the doors failed to immediately lock and unlock while attempting to use the door switch. The vehicle was taken to the local dealer, but no cause for the failure was found. The contact stated that the failures recurred intermittently. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.
Complaint Details
| NHTSA Complaint ID | 2171267 |
| ODI Number | 11714255 |
| Date Filed | January 29, 2026 |
| Failure Date | January 29, 2025 |
| VIN | YV4L12RK8N1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.