2025 CHEVROLET TRAVERSE — Complaint #2170823
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS filed January 28, 2026
NHTSA complaint #2170823 (ODI reference 11713962) concerns a 2025 CHEVROLET TRAVERSE and was filed on January 28, 2026. The owner reports the failure occurred on December 30, 2025. The vehicle had 9,995 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as electrical system:interior lamps/bulbs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar electrical system:interior lamps/bulbs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Chevrolet Traverse. The contact stated while driving approximately 70 MPH, the vehicle shifted into LIMP Mode, causing the vehicle to decelerate unintendedly. During the failure the headlights and the interior lights flashed and flickered, and the ABS, traction control, and several unknown messages were displayed. While depressing the brake pedal, the brake pedal extended to the floor and the vehicle failed to immediately stop. The vehicle was later towed to the local dealer who recharged the battery and performed a software update to the Crucial Control Module. The contact stated that three weeks later the same failure had reoccurred. The local dealer and manufacturer were notified of the failure. The failure mileage was 9,995.
Complaint Details
| NHTSA Complaint ID | 2170823 |
| ODI Number | 11713962 |
| Date Filed | January 28, 2026 |
| Failure Date | December 30, 2025 |
| VIN | 1GNEVLRS0SJ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.