2025 FREIGHTLINER BUSINESS CLASS M2 — Complaint #2170314
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) filed January 27, 2026
NHTSA complaint #2170314 (ODI reference 11713604) concerns a 2025 FREIGHTLINER BUSINESS CLASS M2 and was filed on January 27, 2026. The owner reports the failure occurred on January 27, 2026. The vehicle had 23 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:gear position indication (prndl), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FREIGHTLINER BUSINESS CLASS M2 cohort independently describe similar power train:automatic transmission:gear position indication (prndl) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 FREIGHTLINER BUSINESS CLASS M2 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Freightliner M2. The contact stated that while driving at 65 MPH and driving over a bump, the contactâs leg struck the gear shifter, shifting the gear shifter into neutral. The contact believed that the gear shifter was not in a good location and that the gear shifter was too close to the driver's leg. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23.
Complaint Details
| NHTSA Complaint ID | 2170314 |
| ODI Number | 11713604 |
| Date Filed | January 27, 2026 |
| Failure Date | January 27, 2026 |
| VIN | 3ALACWFC7SD |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.