2023 AUDI SQ8 — Complaint #2168953
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM filed January 22, 2026
NHTSA complaint #2168953 (ODI reference 11712722) concerns a 2023 AUDI SQ8 and was filed on January 22, 2026. The owner reports the failure occurred on November 1, 2025. The vehicle had 3,700 miles on the odometer at the time of the incident. The report was geocoded to Maine based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:fueling/charging door/hatch/port:latch/lock release system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same AUDI SQ8 cohort independently describe similar latches/locks/linkages:fueling/charging door/hatch/port:latch/lock release system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 AUDI SQ8 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Audi SQ8. While refueling the vehicle, the contact became aware that the electric actuator had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer, who confirmed that there was no emergency fuel door release. The vehicle was repaired. The manufacturer was contacted and provided information about the red door release. The failure mileage was approximately 3,700. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 2168953 |
| ODI Number | 11712722 |
| Date Filed | January 22, 2026 |
| Failure Date | November 1, 2025 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.