2025 RAM 2500 — Complaint #2168559
Open-data reference.
NHTSA Complaint about ELECTRONIC STABILITY CONTROL (ESC) filed January 21, 2026
NHTSA complaint #2168559 (ODI reference 11712466) concerns a 2025 RAM 2500 and was filed on January 21, 2026. The owner reports the failure occurred on December 18, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electronic stability control (esc), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar electronic stability control (esc) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V882000 (Air Bags, Electronic Stability Control (ESC). The vehicle was taken to a local dealer for the recall repair. The dealer informed the contact that the software update failed, and the vehicle was not repaired. The dealer called in a technician from the manufacturer to update the software; however, the update failed again. The vehicle was not repaired. The contact was advised by the dealer to come back in a month, and the dealer would attempt the software update again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Complaint Details
| NHTSA Complaint ID | 2168559 |
| ODI Number | 11712466 |
| Date Filed | January 21, 2026 |
| Failure Date | December 18, 2025 |
| VIN | 3C6UR5CJ3SG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.