2018 NISSAN ROGUE — Complaint #2168209
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR filed January 20, 2026
NHTSA complaint #2168209 (ODI reference 11712229) concerns a 2018 NISSAN ROGUE and was filed on January 20, 2026. The owner reports the failure occurred on January 18, 2026. The vehicle had 43,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN ROGUE cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 NISSAN ROGUE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Nissan Rogue. The contact stated that after loading groceries into the trunk, she reached into a hidden compartment in the trunk when the rear liftgate unexpectedly closed. The contact tripped and fell on the pavement, injuring her cheekbone, wrist, and knee, and sustained a black eye. The contact received medical treatment. The contact stated that the failure had occurred twice previously, but she had been able to push the rear liftgate door up before the most recent failure. Additionally, the rear liftgate inadvertently opened while the vehicle was parked and turned off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.
Complaint Details
| NHTSA Complaint ID | 2168209 |
| ODI Number | 11712229 |
| Date Filed | January 20, 2026 |
| Failure Date | January 18, 2026 |
| VIN | KNMAT2MT5JP |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.