2025 FORD EXPLORER — Complaint #2168153
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE filed January 20, 2026
NHTSA complaint #2168153 (ODI reference 11712187) concerns a 2025 FORD EXPLORER and was filed on January 20, 2026. The owner reports the failure occurred on February 12, 2025. The vehicle had 11 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as forward collision avoidance, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar forward collision avoidance failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Ford Explorer. The contact stated that on the first day after the vehicle was purchased, the pre-collision camera failed to function as intended. The contact stated that the alarm failed to beep as intended when a person or an object was in front of or passing by the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. A diagnostic test was performed, and it was determined that the pre-collision camera worked as designed. The contact stated that the manager at the dealer took the vehicle home and confirmed that the pre-collision camera sensor had failed to function as intended; however, the vehicle was not repaired. The vehicle was taken to Biener Ford; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed in the snow, the message "Pre-collision Camera Blocked" was displayed. The vehicle was not taken to the d
Complaint Details
| NHTSA Complaint ID | 2168153 |
| ODI Number | 11712187 |
| Date Filed | January 20, 2026 |
| Failure Date | February 12, 2025 |
| VIN | 1FMWK8HC8SG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.