2022 TOYOTA HIGHLANDER — Complaint #2167137
Open-data reference.
NHTSA Complaint about CHILD SEAT filed January 16, 2026
NHTSA complaint #2167137 (ODI reference 11711498) concerns a 2022 TOYOTA HIGHLANDER and was filed on January 16, 2026. The owner reports the failure occurred on January 2, 2026. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as child seat, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA HIGHLANDER cohort independently describe similar child seat failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 TOYOTA HIGHLANDER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns an Evenflo Car Seat, Model Number: 368124708, Model Type: Revolve 360 Slim, Manufactured Date: July 11, 2024. The car seat was being used in a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 25C010000 (Child Seat). The contact stated that the head rest foam was exposed on the left and right sides of the headrest and that the child was picking out the foam as described in the recall. The manufacturer was contacted and provided pictures of the failure. The contact was advised by a representative from the manufacturer that a repair kit would be sent in the mail to repair the car seat. The contact received the repair kit and found an 8-inch-long by 3/12-inch-wide strip of tape. The contact stated that the repair kit was inadequate to complete the repair on the head rest. The contact had not attempted to call the manufacturer back about the repair kit.
Complaint Details
| NHTSA Complaint ID | 2167137 |
| ODI Number | 11711498 |
| Date Filed | January 16, 2026 |
| Failure Date | January 2, 2026 |
| VIN | 5TDJZRBH5NS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.