2025 HYUNDAI SANTA CRUZ — Complaint #2167071
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE filed January 16, 2026
NHTSA complaint #2167071 (ODI reference 11711454) concerns a 2025 HYUNDAI SANTA CRUZ and was filed on January 16, 2026. The owner reports the failure occurred on July 1, 2025. The vehicle had 2,000 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as forward collision avoidance, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA CRUZ cohort independently describe similar forward collision avoidance failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 HYUNDAI SANTA CRUZ shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Hyundai Santa Cruz. The contact stated that after a month of owning the vehicle, while attempting to start the vehicle, the Forward Collision Avoidance warning light and other unknown warning lights illuminated. The contact stated that the Forward Collision Avoidance warning light remained illuminated for approximately four miles and then turned off. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer suggested that the failure could be related to the camera. The contact stated that the camera was replaced. Most recently, the contact stated that after three weeks, the Forward Collision Avoidance warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired after the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Complaint Details
| NHTSA Complaint ID | 2167071 |
| ODI Number | 11711454 |
| Date Filed | January 16, 2026 |
| Failure Date | July 1, 2025 |
| VIN | 5NTJCDDE0SH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.