2019 JEEP GRAND CHEROKEE — Complaint #2165358
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC filed January 12, 2026
NHTSA complaint #2165358 (ODI reference 11710337) concerns a 2019 JEEP GRAND CHEROKEE and was filed on January 12, 2026. The owner reports the failure occurred on December 1, 2025. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar service brakes, hydraulic failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, who informed the contact that the part was on back order and that parts were ordered weekly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Complaint Details
| NHTSA Complaint ID | 2165358 |
| ODI Number | 11710337 |
| Date Filed | January 12, 2026 |
| Failure Date | December 1, 2025 |
| VIN | 1C4RJFBG5KC |
Similar SERVICE BRAKES, HYDRAULIC Complaints for 2019 JEEP GRAND CHEROKEE
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailabl
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet av
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The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact called a local dealer and was informed that
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.