2026 HYUNDAI PALISADE — Complaint #2165010
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL filed January 10, 2026
NHTSA complaint #2165010 (ODI reference 11710101) concerns a 2026 HYUNDAI PALISADE and was filed on January 10, 2026. The owner reports the failure occurred on January 10, 2026. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: adaptive cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI PALISADE cohort independently describe similar forward collision avoidance: adaptive cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2026 HYUNDAI PALISADE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
While driving, the vehicle displays a warning of "Eyes on Road, Hands on Wheel". It has happened 6x since vehicle purchase, most recent on 10 Jan 26. The most recent occurrence was 10 Jan 26. Hyundai has issued a bulletin that this could occur when wearing sunglasses. The most recent time it was raining, no sun, no sunglasses and hands were on wheel at 10/2. Warning message displayed for several seconds (eyes on road/hands on wheel) and then went into stop mode on the highway. Tapping the brakes broke the lock and are continued without stopping. Been to dealership 3x. Hyundai says it can be caused due to sunglasses. Most recent time, no sunglasses.
Complaint Details
| NHTSA Complaint ID | 2165010 |
| ODI Number | 11710101 |
| Date Filed | January 10, 2026 |
| Failure Date | January 10, 2026 |
| VIN | KM8RMES23TU |
Similar FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints for 2026 HYUNDAI PALISADE
On at least 8 occasions, the vehicle has issued a warning to take control now of the vehicle and then begun to stop the vehicle. On 2/16/26, it tried to stop the vehicle on two occasions, and the dri
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Problem Statement: Instrument cluster has an instrumentation update lag of approximately 10 seconds. The problem may or not be present when you turn the vehicle on. Description of Problem: Turning o
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.