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2025 CHEVROLET TRAVERSE — Complaint #2164638

Open-data reference.

NHTSA Complaint about EQUIPMENT:ELECTRICAL:ANTENNA filed January 9, 2026

NHTSA complaint #2164638 (ODI reference 11709852) concerns a 2025 CHEVROLET TRAVERSE and was filed on January 9, 2026. The owner reports the failure occurred on February 21, 2025. The vehicle had 44,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as equipment:electrical:antenna, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar equipment:electrical:antenna failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2025 CHEVROLET TRAVERSE
Component
EQUIPMENT:ELECTRICAL:ANTENNA
State
Missouri
Mileage
44,000 mi

Complaint Description

The contact owns a 2025 Chevrolet Traverse. The contact stated that immediately after purchasing the vehicle, the vehicle experienced several electrical failures, including the On-Star module malfunctioning. The On-Star module was replaced twice. During the failures, the cruise control feature became inoperable, and the computer updates were not received. Additionally, the battery became drained several times, and the vehicle needed to be jump-started. The contact also indicated the shark fin antenna had ejected from the vehicle while driving. The vehicle also abruptly stopped while driving on several occasions, and while driving, there was an abnormal metallic scraping sound coming from the engine compartment. The radiator hose had failed, causing coolant to leak from the vehicle. The hose was replaced, and the vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 44,000.

Complaint Details

NHTSA Complaint ID 2164638
ODI Number 11709852
Date Filed January 9, 2026
Failure Date February 21, 2025
VIN 1GNERLRS3SJ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.