2025 TOYOTA 4RUNNER — Complaint #2164635
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER filed January 9, 2026
NHTSA complaint #2164635 (ODI reference 11709851) concerns a 2025 TOYOTA 4RUNNER and was filed on January 9, 2026. The owner reports the failure occurred on November 11, 2025. The vehicle had 700 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as electrical system:wiring:connectors/plugs:accesory power outlet/jack/port/usb/sae/cigarette lighter, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA 4RUNNER cohort independently describe similar electrical system:wiring:connectors/plugs:accesory power outlet/jack/port/usb/sae/cigarette lighter failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA 4RUNNER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Toyota 4Runner. The contact stated that the AC outlet in the cargo area had an open ground. The contact became aware of the AC outlet failure while on a road trip, when the heated mat for the dog's crate failed to heat after being plugged into the AC outlet. The contact tested the AC outlet with a continuity tester, which showed an open ground fault. The contact was concerned that the failure could cause an electrical shock and fire hazard. The vehicle was taken to the dealer, where the AC outlet was replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 700.
Complaint Details
| NHTSA Complaint ID | 2164635 |
| ODI Number | 11709851 |
| Date Filed | January 9, 2026 |
| Failure Date | November 11, 2025 |
| VIN | JTEVB5BR5S5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.