2023 VOLVO XC40 — Complaint #2164518
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING filed January 8, 2026
NHTSA complaint #2164518 (ODI reference 11709773) concerns a 2023 VOLVO XC40 and was filed on January 8, 2026. The owner reports the failure occurred on January 1, 2026. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as back over prevention: automatic system braking, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLVO XC40 cohort independently describe similar back over prevention: automatic system braking failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 VOLVO XC40 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Volvo XC40. The contact stated that while reversing, the rearview camera display intermittently was distorted or inoperative. The failure occurred on several different occasions. The contact stated that the infotainment system was intermittently inoperative and had to be manually reset to return to normal operation. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking and the Back Over Prevention: Automatic System Braking independently activated while there were no vehicles or objects in front or behind the vehicle. The contact was concerned that the failure was causing emotional distress for him and his children and could eventually cause an injury. The failure had occurred on several occasions. The contact stated that the rear taillights were dim and failed to provide adequate illumination behind the vehicle while in reverse. No warning lights were illuminated. The vehicle was taken to a dealer for diagnosis; however, the dealer
Complaint Details
| NHTSA Complaint ID | 2164518 |
| ODI Number | 11709773 |
| Date Filed | January 8, 2026 |
| Failure Date | January 1, 2026 |
| VIN | YV4ED3ULXP2 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.