2014 MERCEDES-BENZ C350 — Complaint #2164503
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR:HANDLE:INTERIOR filed January 8, 2026
NHTSA complaint #2164503 (ODI reference 11709762) concerns a 2014 MERCEDES-BENZ C350 and was filed on January 8, 2026. The owner reports the failure occurred on January 1, 2026. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body:door:handle:interior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ C350 cohort independently describe similar structure:body:door:handle:interior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 MERCEDES-BENZ C350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Mercedes-Benz C350. The contact stated that while the vehicle was parked, the front driverâs side interior door latch detached. The contact had to reach through the front driverâs side window to open the front driver's side door using the exterior door handle. No warning lights were illuminated. The vehicle remained at the residence. A dealer was contacted and informed the contact that there was an unknown recall related to the failure; however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Complaint Details
| NHTSA Complaint ID | 2164503 |
| ODI Number | 11709762 |
| Date Filed | January 8, 2026 |
| Failure Date | January 1, 2026 |
| VIN | WDDGF5HB9EA |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.