2025 BUICK ENCORE GX — Complaint #2163942
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP filed January 7, 2026
NHTSA complaint #2163942 (ODI reference 11709394) concerns a 2025 BUICK ENCORE GX and was filed on January 7, 2026. The owner reports the failure occurred on August 30, 2025. The vehicle had 300 miles on the odometer at the time of the incident. The report was geocoded to Nevada based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:storage:tank assembly:filler pipe and cap, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCORE GX cohort independently describe similar fuel system, gasoline:storage:tank assembly:filler pipe and cap failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 BUICK ENCORE GX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Buick Encore GX. The contact stated that after refueling the vehicle, the gas pump nozzle was difficult to remove from the fuel filler neck when the vehicle was done refueling. The contact stated that there was one fueling station that he avoided due to the spring that was wrapped around the nozzle. The contact had taken the vehicle to a local dealer and was advised that the fuel inlet and port were functional and that there was no defect with the parts. The contact stated that the issue depended on the fueling nozzle. The manufacturer was not informed of the issue. The failure mileage was approximately 300.
Complaint Details
| NHTSA Complaint ID | 2163942 |
| ODI Number | 11709394 |
| Date Filed | January 7, 2026 |
| Failure Date | August 30, 2025 |
| VIN | KL4AMDSL2SB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.