2023 HYUNDAI PALISADE — Complaint #2163311
Open-data reference.
NHTSA Complaint about SEAT BELTS filed January 5, 2026
NHTSA complaint #2163311 (ODI reference 11708969) concerns a 2023 HYUNDAI PALISADE and was filed on January 5, 2026. The owner reports the failure occurred on January 2, 2026. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as seat belts, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI PALISADE cohort independently describe similar seat belts failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HYUNDAI PALISADE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
In compliance with the safety recall issued for my vehicle regarding the defective seat belts, I brought my vehicle in to Vision Hyundai, Canandaigua, NY for the recall work to be completed. Upon the service department's investigation of the seat belt components, they discovered further issues with it, beyond what was initially identified under the recall. Service department advises that it will take minimum of 1 month to obtain parts and make repairs. Service department issued a compact SUV which is not capable of safely installing my child car seat, or carrying the number of passengers which my affected vehicle does, putting a strain on our family's routine needs. Additionally, the affected vehicle was brought into the shop to address a powertrain issue where the vehicle loses all power and will not accelerate over 20mph, posing a serious safety concern. Hyundai has not provided any update on this or how it will be handled.
Complaint Details
| NHTSA Complaint ID | 2163311 |
| ODI Number | 11708969 |
| Date Filed | January 5, 2026 |
| Failure Date | January 2, 2026 |
| VIN | KM8R7DGE8PU |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.