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2019 FORD EXPLORER — Complaint #2161099

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NHTSA Complaint about STRUCTURE filed December 29, 2025

NHTSA complaint #2161099 (ODI reference 11707486) concerns a 2019 FORD EXPLORER and was filed on December 29, 2025. The owner reports the failure occurred on December 29, 2024. The vehicle had 125,000 miles on the odometer at the time of the incident. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as structure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 FORD EXPLORER
Component
STRUCTURE
State
Oklahoma
Mileage
125,000 mi

Complaint Description

The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side door exterior B-Pillar trim clip attachment detached. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V031000 (Structure); however, the dealer informed the contact that the driver's side door exterior B-Pillar trim failure was not listed in the recall. The contact was informed that the B- Pillar Trim needed to be replaced at the owner's expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

Complaint Details

NHTSA Complaint ID 2161099
ODI Number 11707486
Date Filed December 29, 2025
Failure Date December 29, 2024
VIN 1FM5K8F83KG

Similar STRUCTURE Complaints for 2019 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.