2025 VOLVO XC60 — Complaint #2160842
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS filed December 28, 2025
NHTSA complaint #2160842 (ODI reference 11707321) concerns a 2025 VOLVO XC60 and was filed on December 28, 2025. The owner reports the failure occurred on December 28, 2025. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLVO XC60 cohort independently describe similar structure:body:hatchback/liftgate:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 VOLVO XC60 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
On December 28 the tailgate on my Volvo 2025 xc60 PHEV began to open and close randomly while it was not running, parked in my garage and and plugged in. I unplugged the car from the charger, firmly closed the tailgate and went back in side my house. I checked on the car several minutes later to find the tail gate open again. I again firmly closed the tail gate and this time ensured that I locked the car with the button on the key fob. 10 minutes later the tailgate was open again, while the car was parked, turned off and not plugged in. After closing the tailgate again, I now locked the car via the app. When I checked again in 15 minutes the car was unlocked, but the tailgate was still closed. All of these incidents happened between 8 am and 9:45am. I was able to take video and still pictures of the incidents. Several weeks ago, I was driving and noticed that my tailgate was open. I had recently left a shopping center so I figured I had some how not closed the tailgate prop
Complaint Details
| NHTSA Complaint ID | 2160842 |
| ODI Number | 11707321 |
| Date Filed | December 28, 2025 |
| Failure Date | December 28, 2025 |
| VIN | yv4h60rm3s1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.