2023 FORD EXPEDITION — Complaint #2159885
Open-data reference.
NHTSA Complaint about VISIBILITY:POWER WINDOW DEVICES AND CONTROLS filed December 23, 2025
NHTSA complaint #2159885 (ODI reference 11706720) concerns a 2023 FORD EXPEDITION and was filed on December 23, 2025. The owner reports the failure occurred on June 2, 2025. The vehicle had 21,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as visibility:power window devices and controls, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar visibility:power window devices and controls failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Ford Expedition. The contact stated that while operating the vehicle, the front driverâs and passengerâs side electric mirrors could not be adjusted from the front driverâs door main switch. Additionally, the windows failed to roll up and to roll down while using the front driverâs door main switch. The contact stated that while in a parking garage, the front driverâs side window failed to roll down, and the driver was unable to immediately insert the parking garage ticket to exit the garage. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who replaced the front driverâs door main switch module, but the failure later reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 21,000.
Complaint Details
| NHTSA Complaint ID | 2159885 |
| ODI Number | 11706720 |
| Date Filed | December 23, 2025 |
| Failure Date | June 2, 2025 |
| VIN | 1FMJU1J82PE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.