2025 MERCEDES-BENZ SPRINTER 2500 — Complaint #2158908
Open-data reference.
NHTSA Complaint about EQUIPMENT:OTHER:LABELS filed December 19, 2025
NHTSA complaint #2158908 (ODI reference 11706084) concerns a 2025 MERCEDES-BENZ SPRINTER 2500 and was filed on December 19, 2025. The owner reports the failure occurred on March 26, 2025. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as equipment:other:labels, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ SPRINTER 2500 cohort independently describe similar equipment:other:labels failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 MERCEDES-BENZ SPRINTER 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Refer to Safety Recall 25V747 and see the attachment which outlines our complaint. RV does not comply with requirements of FMVSS 110 and 49 CFR Part 567. We were the reporting party to the manufacturer and according to NHTSA database, our VIN is not present for the required recall service/extended fuel tank replacement. The RV manufacturer and dealer are not presently responding to requests from us to have the recall service completed. We believe they have not correctly reported additional safety concerns as are described in the attachment. The manufacturer has communicated that since producing RV's in 2021, they have improperly weighed RVs which has resulted in inaccurate OCCC labeling and we believe owners unknowingly operated RV's over GVWR. Our RV's OCCC is 333 lbs. A 174 lb weight savings per Safety Recall 25V747 will not bring our RV into compliance as we have a certified curb weight of 8700 lbs. and believe other same year/models have the same curb weight. Additionally, we
Complaint Details
| NHTSA Complaint ID | 2158908 |
| ODI Number | 11706084 |
| Date Filed | December 19, 2025 |
| Failure Date | March 26, 2025 |
| VIN | W1W4NBVY0ST |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.