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2024 LEXUS GX! — Complaint #2157839

Open-data reference.

NHTSA Complaint about ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL filed December 16, 2025

NHTSA complaint #2157839 (ODI reference 11705386) concerns a 2024 LEXUS GX! and was filed on December 16, 2025. The owner reports the failure occurred on December 16, 2024. The vehicle had 8,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system: instrument cluster/panel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LEXUS GX! cohort independently describe similar electrical system: instrument cluster/panel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 LEXUS GX! shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 LEXUS GX!
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
State
Texas
Mileage
8,000 mi

Complaint Description

The contact owns a 2024 Lexus GX 550. The contact stated that while operating the vehicle, the instrument cluster momentarily turned black. The vehicle was taken to the local dealer, where the failure could not be duplicated, and no service was performed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 8,000.

Complaint Details

NHTSA Complaint ID 2157839
ODI Number 11705386
Date Filed December 16, 2025
Failure Date December 16, 2024
VIN JTJTBCDXXR5

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.