2024 HONDA CR-V — Complaint #2156530
Open-data reference.
NHTSA Complaint about Insert, Padding filed December 11, 2025
NHTSA complaint #2156530 (ODI reference 11704540) concerns a 2024 HONDA CR-V and was filed on December 11, 2025. The owner reports the failure occurred on December 2, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as insert, padding, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA CR-V cohort independently describe similar insert, padding failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 HONDA CR-V shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The foam padding on the seat has detached from the base and has split into two separate pieces. Each time I place my daughter in the car seat, the padding shifts and moves, causing her to sit unevenly and no longer securely on the seat. This issue puts my child at a safety risk. The foam padding is supposed to remain secured and absorb energy in the event of an accident. Because it is separating and moving out of place, it cannot function as intended, which is extremely concerning for a product designed for protection. We have only been using this car seat for roughly three months, and it was purchased brand new. The car seat has not been inspected by anyone yet, but it is available for inspection if needed. I have also reached out to the manufacturer, and they informed me that they will not take any action to resolve the issue.
Complaint Details
| NHTSA Complaint ID | 2156530 |
| ODI Number | 11704540 |
| Date Filed | December 11, 2025 |
| Failure Date | December 2, 2025 |
| VIN | 2HKRS4H73RH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.