2022 POLESTAR POLESTAR 2 — Complaint #2156333
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR filed December 11, 2025
NHTSA complaint #2156333 (ODI reference 11704415) concerns a 2022 POLESTAR POLESTAR 2 and was filed on December 11, 2025. The owner reports the failure occurred on December 11, 2025. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as structure:body:door:handle:exterior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same POLESTAR POLESTAR 2 cohort independently describe similar structure:body:door:handle:exterior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 POLESTAR POLESTAR 2 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
My door latches keep freezing when the temperature is below freezing. Its 27F here in Ohio and my rear doors are frozen again. The door itself isn't frozen - the latching mechanism is. Sometimes they're frozen so they won't latch when you close the door. Nothing happens. Today, they're stuck closed. I couldn't get my daughter out of the car for daycare. She's in a carseat. I think this is a pretty big safety issue. What if there was an accident, a fire or drowning because we can't get out of the car? Google suggests that this is a known issue on some models of Volvo and Polestar vehicles. A recall was issued for some Volvo models, but not the Polestar 2. I also read that Polestar will only replace the door latches under warranty. Doesn't seem safe to me
Complaint Details
| NHTSA Complaint ID | 2156333 |
| ODI Number | 11704415 |
| Date Filed | December 11, 2025 |
| Failure Date | December 11, 2025 |
| VIN | LPSED3KA4NL |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.