2025 GENESIS GV70 — Complaint #2155923
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM filed December 10, 2025
NHTSA complaint #2155923 (ODI reference 11704151) concerns a 2025 GENESIS GV70 and was filed on December 10, 2025. The owner reports the failure occurred on September 26, 2025. The vehicle had 13,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GENESIS GV70 cohort independently describe similar visibility:defroster/defogger/hvac system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 GENESIS GV70 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Genesis GV70. The contact stated that the A/C system had become inoperable. Additionally, the contact stated that while driving 30-40 MPH, the defroster failed to engage as intended, causing the windows to become foggy. The contact pulled over to the side of the road to wipe the windows. The contact stated that the failure persisted while driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be serviced because there were 25 other vehicles of the same model year that were ahead of the vehicle for the same failure. The vehicle was not yet diagnosed or repaired. The contact stated that the repair was urgently needed because the contact resided in Southern Florida, where the weather was significantly humid, causing the windows to be foggy while driving. The manufacturer was notified of the failure and informed the contact that another dealer would be contacted for the repair; however, the contact had not received a
Complaint Details
| NHTSA Complaint ID | 2155923 |
| ODI Number | 11704151 |
| Date Filed | December 10, 2025 |
| Failure Date | September 26, 2025 |
| VIN | KMUMCDTC8SU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.