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2021 POLESTAR POLESTAR 2 — Complaint #2155873

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NHTSA Complaint about BACK OVER PREVENTION: SENSING SYSTEM: CAMERA filed December 9, 2025

NHTSA complaint #2155873 (ODI reference 11704119) concerns a 2021 POLESTAR POLESTAR 2 and was filed on December 9, 2025. The owner reports the failure occurred on December 7, 2025. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as back over prevention: sensing system: camera, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same POLESTAR POLESTAR 2 cohort independently describe similar back over prevention: sensing system: camera failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 POLESTAR POLESTAR 2 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 POLESTAR POLESTAR 2
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
State
Florida

Complaint Description

When the car is put into reverse the rear camera activates and then goes dead. There is no image from the camera and an error appears on the screen saying camera is temporarily unavailable. There have been multiple recalls on this issue and the updates have not resolved the issue. My car is on software 3.6.4

Complaint Details

NHTSA Complaint ID 2155873
ODI Number 11704119
Date Filed December 9, 2025
Failure Date December 7, 2025
VIN LPSED3KAXML

Similar BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints for 2021 POLESTAR POLESTAR 2

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.